Terms of Service

These Terms of Service ("Terms") govern your use of the Aplexa Windows desktop application, aplexa.net, and related services (together, the "Service"). By creating an account, installing the app, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Who we are and acceptance

Aplexa is operated by 加洛跃迁（北京）科技有限公司 ("we", "us", or "our"), a company located in Beijing, China. Aplexa is a Windows desktop AI coding agent. Our support and legal contact is [email protected].

Purchases are processed by Creem, our Merchant of Record. Creem's own checkout terms also apply to its payment processing.

2. Eligibility and accounts

The Service is intended for professional developers. You must be at least 18 years old and legally able to enter into a binding contract to use it.

You must provide a valid email address and keep your account credentials confidential. You are responsible for activity that occurs under your account. If you believe your account has been compromised, contact [email protected] promptly. Information you provide must be accurate and current.

3. License and acceptable use

We grant you a personal, non-exclusive, non-transferable, revocable, limited license to install and use the Aplexa desktop application on Windows and to access the Service for your own development work, subject to these Terms.

You may not:

• use the Service for illegal, fraudulent, harmful, or infringing activity;
• create, distribute, or knowingly assist malware, ransomware, spyware, or other code designed to cause harm;
• resell, sublicense, rent, lease, or redistribute the Service or access to it;
• circumvent quotas, usage limits, authentication, billing, or other technical controls;
• reverse engineer, decompile, or disassemble the Service, except to the extent permitted by applicable law;
• attempt unauthorized access to systems or interfere with the Service or other users;
• violate third-party rights, license terms, or applicable law.

You are responsible for ensuring you have the rights to any code or other material you submit to the Service.

4. Subscriptions and billing

Pro costs USD $20 per month and includes 500,000,000 model tokens per billing period. The token quota resets each billing period. Pro is billed monthly and renews automatically until canceled. Aplexa does not offer a free plan, a trial, an annual plan, or any other plan.

Creem acts as Merchant of Record for all purchases. Creem handles payment collection, applicable VAT or sales tax, invoices, payment methods, and refunds. Aplexa never receives or stores your card data. By subscribing, you authorize recurring monthly charges through Creem until cancellation.

Prices are stated in USD and exclude applicable taxes. Creem calculates tax at checkout.

Price changes. We may change the price of Pro. We will give at least 30 days' notice by email or in the app before a new price applies to your renewal. If you do not want to continue at the new price, cancel before the change takes effect. A new price does not apply retroactively to a period you have already paid for.

5. Cancellation and refunds

You may cancel at any time by emailing [email protected]. Cancellation stops future renewal charges. Your access continues until the end of the paid billing period. Cancellation does not by itself refund the current period.

A full refund is available within 14 days of a purchase or renewal if zero tokens were used in that billing period. Renewal charges are eligible under the same rule. Requests can be sent to [email protected] or made through the Creem receipt. Creem processes approved refunds to the original payment method, typically within 5 to 10 business days. Statutory rights are not excluded. The Refund Policy forms part of these Terms.

Please contact support before starting a chargeback so we can review eligibility and resolve the issue directly.

6. Third-party services and model outputs

The Service depends on third parties, including Creem for payments, Cloudflare for DNS and CDN services, Resend for email delivery, hosting infrastructure in Hong Kong, and upstream model providers. Model requests are routed through Aplexa's gateway to those providers to generate responses.

Third-party services may change, be interrupted, or become unavailable. We are not responsible for third-party services except as required by law.

Model outputs may be inaccurate, incomplete, insecure, or unsuitable for your purpose. We do not warrant the accuracy, reliability, or fitness of any output. You are responsible for reviewing, testing, and validating code before you use it, commit it, or deploy it, and for complying with the licenses and rights that apply to your project and any third-party code.

7. Availability and changes

We aim to provide a reliable Service, but we do not guarantee uninterrupted, error-free, or secure operation, and we do not offer a service-level agreement.

We may modify, add, or remove features; perform maintenance; or suspend all or part of the Service for security, legal, or operational reasons. Where practical, we will give notice of material changes.

8. Intellectual property

We and our licensors own the Service, including the Aplexa software, website, branding, text, graphics, and other materials we provide. These Terms grant a limited license to use the Service. They do not transfer ownership of the Service.

You own your project files, source code, and other materials you submit to the Service ("Your Materials"). You grant us a non-exclusive, worldwide, limited license to process, transmit, store, and display Your Materials only as needed to provide the Service, including routing relevant requests through our gateway to upstream model providers. This license ends when Your Materials are deleted or your account is deleted, except where retention is required by law or described in the Privacy Policy.

We do not claim ownership of Your Materials. You are responsible for having the rights needed to submit them.

9. Feedback

If you send us ideas, suggestions, or feedback about the Service, you grant us a non-exclusive, perpetual, irrevocable, worldwide, royalty-free license to use and incorporate that feedback without compensation. This does not give us rights to Your Materials beyond the license described in section 8.

10. Termination

You may stop using the Service at any time. To delete your account, email [email protected].

We may suspend or terminate your access if you breach these Terms, if payment is not completed, or if required by law. Where reasonable and lawful, we will give notice. We may act immediately where necessary to prevent harm, fraud, or security incidents.

On termination, your license to use the Service ends. Sections that by their nature should survive, including intellectual property, disclaimers, limitation of liability, indemnity, and governing law, survive termination. Termination does not automatically entitle you to a refund, except as stated in the Refund Policy or required by law.

11. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available". We disclaim all express and implied warranties, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and quiet enjoyment.

We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, or that outputs will be accurate or suitable for any particular purpose. Nothing in these Terms excludes or limits warranties or rights that cannot be excluded or limited by applicable law, including mandatory consumer protections.

12. Limitation of liability

To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, lost profits, lost revenue, lost data, business interruption, or the cost of substitute services, even if we have been advised of the possibility.

To the maximum extent permitted by law, our aggregate liability for all claims arising out of or relating to the Service or these Terms will not exceed the total amount you paid for the Service in the 12 months before the event giving rise to the claim.

Nothing in these Terms limits liability for fraud, willful misconduct, death or personal injury caused by negligence, or any other liability that cannot be limited or excluded by law. Mandatory consumer rights apply.

13. Indemnity

You will indemnify, defend, and hold harmless 加洛跃迁（北京）科技有限公司 and its officers, directors, employees, and agents from and against claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from: (a) your use of the Service; (b) Your Materials; (c) code or outputs you use, commit, or deploy; (d) your breach of these Terms; or (e) your violation of law or third-party rights.

We will notify you of a claim and may participate in its defense. You may not settle a claim in a way that admits fault on our part without our consent. This section does not apply to the extent a claim results from our own breach or negligence.

14. Governing law and venue

These Terms are governed by the laws of the People's Republic of China, without regard to its conflict of law rules. The courts of Beijing, China, have exclusive jurisdiction over disputes arising from these Terms or the Service, unless mandatory consumer law requires otherwise.

15. Changes to these terms

We may update these Terms. If we make material changes, we will notify you by email or in the app before they take effect. The effective date at the top of this page shows the current version. By continuing to use the Service after the effective date, you accept the updated Terms. If you do not agree, stop using the Service and cancel your subscription.

16. Contact